Return Policy

At WPCO®, we prioritize customer satisfaction and strive to provide a transparent and fair return policy. Please take note of the following guidelines when considering a return:

WPCO® assumes ownership of return items only upon their arrival at our fulfillment center.

When submitting a return request, it is essential to specify the reason for the return. WPCO® retains the right to assess the validity of the provided reason.

The following conditions render products ineligible for return:

    a. Return requests submitted beyond the designated time frame of 7 days from the date of delivery.

    b. Products that have been used, damaged, or are not in the same condition as when originally received.

    c. Defective products covered under the manufacturer"s warranty.

    d. Consumable items that have been used or installed.

    e. Products with tampered or missing serial numbers.

    f. Any components missing from the received package, including price tags, labels, original packaging, freebies, and accessories.

    g. Items that was ordered from the manufacturer based on the customer"s request, unless there is a manufacturer defect.

In certain cases, WPCO® may exercise its discretion to issue a refund without requiring the return of the item. In such situations, WPCO® does not assume ownership of the refunded item.

WPCO® makes every effort to provide accurate product descriptions. However, we do not guarantee the accuracy, completeness, reliability, currency, or error-free nature of product descriptions or other content on any WPCO® Service. If a product offered by WPCO® itself does not match its description, your sole recourse is to return it in an unused condition.

We value your trust in WPCO® and are committed to addressing your concerns regarding product returns in a fair and responsible manner. If you have any questions or require further clarification about our return policy, please do not hesitate to contact our customer service team.